1. General Policy
Who Safe products are designed with care and undergo quality control. However, we offer replacements only in case of defective or damaged products. No general return or exchange is permitted.
2. Replacement Conditions
- The product is defective, non-functional, or damaged during delivery
- You report the issue within 48 hours of delivery
- You provide clear photos or videos as proof via email
3. No Refund Policy
We do not offer refunds under normal circumstances. Refunds will only be processed if:
- We are unable to deliver your product within 60 days
- A replacement product is not available or fails quality checks
4. How to Initiate a Replacement
- Email us at whosafeindia@gmail.com within 48 hours of receiving the product.
- Mention your order ID and attach photos/videos showing the issue.
- Our team will review and respond within 2–3 business days.
5. Verification & Processing
- All replacement claims are subject to verification by our team.
- Once approved, a new unit will be dispatched within 7–10 working days.
- Return of the defective unit may be required before reshipping.
6. Contact for Support
📧 Email: whosafeindia@gmail.com
